Managed AI
Ongoing support for agreed live solutions, with a monthly build allowance for new workflows.
Included in ongoing support
Monitoring, fixes, and updates to everything live
Small changes to existing systems (adding a field, adjusting a rule, updating a template)
Questions and how-to help for your team
Monthly reports and the reviews in your plan
Uses the monthly build allowance
New workflows, agents, dashboards, or custom software
Major changes like new features, new data sources, or rolling a system out to a new team
Extra training sessions, AI vendor evaluations, and policy rewrites
How the monthly build allowance works
A monthly build allowance
Your plan includes a monthly allowance for new workflows. We agree on the scope and cost before work begins.
Approve before we build
Before work begins, you approve a build card that describes what it does, what is included, what “done” means, and how much of the allowance it uses.
Coins, explained
We sometimes call the planning units for the allowance “coins.” They help track agreed new-work scope; the allowance amount and build costs are confirmed before work begins.
Small changes stay simple
Questions, fixes, and small adjustments to an existing supported system are included. Larger changes receive a new build card for approval.
Clear reporting
Your monthly report summarizes work completed, support activity, and progress against the agreed improvement plan.
Managed AI Plans
Small team
1–19 employees
Monthly pricing and build allowance are agreed after validating scope.
- Up to 3 live AI systems
- Quarterly safety review
- Quarterly strategy session
- Monthly report
- Next-business-day support response
Growing team
20–49 employees
Monthly pricing and build allowance are agreed after validating scope.
- Up to 6 live AI systems
- Quarterly safety review
- Monthly strategy session
- Quarterly capability review
- Same-business-day support response
Larger or complex team
50+ employees, or complex needs
Monthly pricing and build allowance are agreed after validating scope.
- Live AI system capacity agreed to fit scope
- Regular safety and leadership reviews
- Support terms agreed to fit scope
We’ll confirm pricing and the monthly build allowance after we validate your priorities and scope.
Third-party software and license fees are separate. Some automations may require a Microsoft Power Automate Premium license billed by Microsoft. We coordinate with your existing IT provider; we do not replace them.